Terms and Conditions

Effective Date: March 5, 2025

These Terms and Conditions govern your use of the Bravoali website and services. By accessing or using our website at https://bravoali.xyz/, you agree to comply with these terms. Please read them carefully before making a purchase or using any of our services. If you do not agree to these terms, you must not use the site or services.

1. General Information

Bravoali provides high-quality travel essentials, including luggage, travel bags, backpacks, and accessories, through its online platform. These Terms and Conditions apply to all visitors, users, and customers who access or make purchases from the website.

2. Use of Website

  • Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
  • Account Registration: While browsing the site does not require registration, some services, such as placing orders, may require you to create an account. You agree to provide accurate, current, and complete information when registering.
  • Account Security: You are responsible for maintaining the confidentiality of your account and password, as well as for all activities under your account. Please notify us immediately if you suspect any unauthorized use of your account.

3. Product Information and Availability

  • Product Descriptions: We make every effort to ensure that product descriptions, images, and pricing on our website are accurate. However, we do not guarantee that the information is error-free. We reserve the right to correct errors or omissions in product descriptions and pricing at any time without prior notice.
  • Product Availability: All items are subject to availability. If an item is out of stock, we will notify you and offer alternatives or a refund. We may discontinue or change products at any time without notice.

4. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollars (USD). Prices may change at any time without prior notice due to market conditions or promotional offers.
  • Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment gateways such as PayPal.
  • Order Confirmation: Once you place an order, you will receive an order confirmation email with details of the products purchased. This email serves as a receipt for your transaction.

5. Shipping and Delivery

  • Processing and Shipping: Orders are typically processed within 1-2 business days. Delivery times depend on your location and chosen shipping method.
  • Shipping Costs: Shipping charges are calculated at checkout based on the size and weight of your order, as well as the destination.
  • International Shipping: Currently, we offer shipping within the United States only.

6. Returns and Refunds

  • Return Policy: We accept returns within 30 days of purchase. Please refer to our Refund and Returns Policy for more details on how to return products and request refunds.
  • Refund Processing: If your return is approved, refunds will be processed within 5-10 business days and will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to a defective product or our error.

7. Privacy and Data Protection

We value your privacy and take the protection of your personal information seriously. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you agree to the terms of our Privacy Policy.

8. Intellectual Property

All content on the Bravoali website, including text, graphics, logos, images, and software, is the property of Bravoali or its affiliates and is protected by U.S. and international copyright laws. You may not use, reproduce, or distribute any content from the website without our explicit consent.

9. Limitation of Liability

  • Liability Disclaimer: Bravoali is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products, except where required by law.
  • Product Use: You are solely responsible for how you use the products purchased from Bravoali. We are not responsible for any damage or injury caused by the misuse of our products.

10. Indemnification

You agree to indemnify and hold harmless Bravoali, its employees, directors, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the website, your violation of these Terms and Conditions, or your infringement of any rights of a third party.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. By using this website, you consent to the exclusive jurisdiction and venue of the courts located in New York, New York, for any disputes related to these terms.

12. Modifications to Terms and Conditions

Bravoali reserves the right to change or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about any updates.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions or need assistance with your order, please contact us at:

  • Email: info@bravoali.xyz
  • Phone: 914-366-1125
  • Address: 1612 Pallet Street, Tarrytown, New York

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.