Sales Policy

Effective Date: March 5, 2025

At Bravoali, we are committed to providing our customers with high-quality products, excellent service, and a seamless shopping experience. Our Sales Policy outlines the terms and conditions for purchasing items from our website. Please read this policy carefully to ensure a smooth and satisfying shopping experience.

1. Product Availability

All products available on our website are subject to availability. While we strive to keep our inventory updated, there may be instances when a product is temporarily out of stock or discontinued. In such cases, we will notify you promptly and offer alternatives, including product substitutions or a full refund if applicable.

2. Pricing and Payment

  • Prices: All prices listed on our website are in USD and include taxes, where applicable. Prices are subject to change without notice. We reserve the right to adjust prices based on market conditions, promotions, or other factors.
  • Payment Methods: We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment gateways (PayPal, Stripe, etc.).
  • Payment Processing: When placing an order, your payment is processed immediately. If there is an issue with your payment method, we will contact you to resolve the matter before processing your order.

3. Order Confirmation

Once you place an order, you will receive an order confirmation email. This confirmation will include a summary of your purchase, including product details, total cost, and estimated shipping date. Please review this information carefully to ensure its accuracy. If there is any discrepancy or issue with your order, please contact us immediately at info@bravoali.xyz.

4. Order Cancellation

You may cancel your order within 24 hours of placing it, as long as it has not been processed for shipment. To cancel an order, please contact us as soon as possible at info@bravoali.xyz or call us at 914-366-1125. Once an order has been processed or shipped, it cannot be canceled, but you can follow our return and refund policy to return the item once it arrives.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options to cater to your needs, including standard shipping, expedited shipping, and express shipping. Delivery times depend on your location and the shipping method chosen.
  • Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be clearly displayed during checkout.
  • Delivery Time: Orders are typically processed within 1-2 business days. Delivery time will vary depending on your location. Standard shipping usually takes between 3-7 business days.
  • International Shipping: At this time, we only offer shipping within the United States. We are exploring options for international shipping in the future.

6. Taxes and Duties

Sales tax is applied to orders as required by law, based on the shipping destination. If you are purchasing from outside the United States, please note that additional import duties, taxes, or customs fees may apply. These fees are the responsibility of the customer.

7. Promotional Discounts

From time to time, Bravoali may offer promotional discounts, coupons, or sales events. These promotions are subject to certain terms and conditions, which will be clearly stated on the website or in the promotion details. Discounts cannot be applied to past purchases, and each promotion is limited to the specific items and dates mentioned.

8. Customer Service

If you have any questions or concerns about our products, orders, or sales policies, our customer service team is here to help. Please contact us at:

9. Limitation of Liability

Bravoali is not responsible for any damages or losses caused by products purchased through our website, except where required by law. We will not be liable for indirect, incidental, or consequential damages arising from the use of our products. Our liability is limited to the price paid for the product.

10. Amendments to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date. Please review this policy periodically to stay informed about any changes.

Bravoali
1612 Pallet Street, Tarrytown, New York
Phone: 914-366-1125
Email: info@bravoali.xyz
Website: https://bravoali.xyz/

By purchasing from us, you agree to the terms of this Sales Policy. Thank you for choosing Bravoali!